FAQ

Simply beautiful floor mats. Washable. Safe. Guaranteed.

Q: How quickly will my order be shipped?

Orders are shipped within 24-48 hours from LaGrange, GA. You will receive a tracking number via email once your package has shipped. If you experience a prolonged delay, please contact mats@studio67mats.com. We thank you for your patience.

Q: How do you wash and dry the mats?

Regularly washing and drying your mats will increase the lifespan of the product and will help with the mat’s long-term performance of trapping dirt, dust and moisture. We recommend washing your mat prior to first use as this will allow the fabric to soften and become plusher.

  • Machine wash on warm or hot using one tablespoon of detergent per mat or one wash pod.
  • Do not use bleach.
  • Balance washing machine with more than one mat, or with an equally sized item.
  • Select water level setting that allows for ample coverage during wash cycle. Do not exceed the maximum load limit for your washing machine.
  • Tumble dry on medium heat for a few minutes as mats will dry quickly. You may also air dry flat.
  • Ensure the mat and floor are both completely dry before placing mat back down. 
  • Added tip: be sure to pick up mat when mopping floors (do not mop around the mat) and that floor is completely dry before placing mat back.

Q: Do you manufacture the mats?

Yes. Studio 67 is a member of the Kleen-Tex family, a family-owned international mat manufacturing company headquartered in Georgia since 1967. While some products may be manufactured at our company-owned facility in Poland, the majority are manufactured in LaGrange, GA.

 Q: Do these mats work at any doorway?

Yes. Thanks to the >0.25″ low profile they’re thin enough for most doors to easily clear the surface of the mat and not bunch or impede a smooth door opening. The low profile is also vaccume friendly.

Q: Can mats be used outside?

Yes. If used outside, place in a covered area such as a porch or foyer. If mat become wet, send through a wash+dry cycle, or hang to dry. Place dry mat back onto dry flooring. 

Q: Do you make other standard sizes of Studio 67 Mats?

No. All mats are sized to go into standard home washers and dryers. However, we do custom sizes for an added charge and lead time. 

Q: What it your cancellation policy?

To cancel an order contact Studio 67 as soon as possible. If the order has not shipped from our warehouse, you will receive a full refund. If the order has shipped, you will be responsible for return shipping costs to our warehouse location.

Q: What is your return and refund policy?

At Studio 67, we offer a 100% satisfaction guarantee. If you are not completely satisfied, please return the product within 30 days and Studio 67 will refund your purchase price. (Return shipping not included.)

Q: What is your warranty?

Our products are backed by a 5-year warranty for defects in workmanship. If you have a defective product please contact Customer Service at 888-701-6767 or mats@studio67mats.com.

Q: Can I buy Studio 67 mats in stores?

Yes. Our mats are sold in retail stores throughout the US.

Q: Can I become a wholesale account for Studio 67?

Yes. If you are interested in becoming a wholesale account, please sign up today!

Q: Do you have any other products other than those on your website?

Yes. Our Kleen-Tex Commercial and Industrial mats can be seen at kleen-tex.com. Being a manufacturer allows us to continuously develop new lines, giving consumers an infinite range of matting possibilities.