RETURN POLICY - Studio 67 Mats

RETURN POLICY

Satisfaction Guaranteed

Studio 67 offers a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please return the product within 30 days. Returns made after 30 days will be assessed a 25% restocking fee. Please copy and paste the Return Form at bottom of page and include with your return, keeping a copy for your records. Studio 67 will refund your purchase price upon receipt of the product. Return Postage is responsibility of the purchaser. Original postage is non-refundable.

Exchange Policy

We are sorry, but we cannot exchange your mat for another size or design. We will issue a full refund upon receipt of your product, but you will need to place a new order for the product you desire.

Manufacturers Warranty

Studio 67 products are backed by a 5-year warranty for defects in workmanship.

What is Covered:

  • Cracking and peeling of rubber backing.
  • Delamination of fabric from rubber backing.
  • Excessive tuft loss.

 What is Not Covered:

  • Normal wear, aging, or stains.
  • Cuts, punctures, or burn marks.
  • Pet damage such as scratching or chewing.
  • Improper care or mechanical damage.

Contact customer service if you have questions: 888-701-6767 or mats@studio67mats.com.

 

RETURN INFORMATION - Please copy and print, fill out and include with your return.

Name:

Address:

Phone Number:

Email Address:

P.O. #:

Date Purchased:

Amount of Purchase:

Product(s) Returned:

Reason for Return (If you wish, please provide additional detail):

____ Size

____ Color

____ Design

____ Quality

____ Value

____ Other:

We are sorry, but we cannot exchange your mat for another size or design. We will issue a full refund upon receipt, but you will need to place a new order for the product you desire.

Return To:

Studio 67
210 Lukken Industrial Dr. E.
LaGrange, GA 30241